The QTRIX AI Chatbot – intelligent data utilization via text input

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Introduction – Purpose and Target Audience

The QTRIX AI Chatbot is the smart gateway to all data stored in your QTRIX database – entirely without the need for technical expertise. It is designed for professionals in areas such as Benchmarking, Value Management, or Perceived Quality, as well as for departments like Product Management, Sales, or Development, who need to make well-founded decisions quickly.
The chatbot links and combines information in ways that would not be possible otherwise. It searches not only data, but also documents and presentations – leveraging this additional knowledge to deliver answers that are even more precise and comprehensive. Whether occasional users or data-savvy experts – the chatbot supports everyone who wants to turn information into real added value.

 

What Can the Chatbot Do?

With the QTRIX AI Chatbot, a simple text input is all it takes to obtain clear, comprehensible answers from large and complex datasets. The chatbot accesses your company’s QTRIX data—such as competitive analyses, product benchmarks, cost optimization ideas, or trade fair highlights.
Even if users are unsure which data is available in the system or where it is stored, the chatbot delivers relevant results in real time.

Example user queries

  • Occasional user: “Show me all Volvos”
  • Expert: “What is the average washing noise level, grouped by brand and sorted in ascending order?”
  • Sales: “Show me all network-enabled cooktops”

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For experts, the chatbot also enables deeper analyses—such as averages, comparisons, or trend evaluations—directly within the dialogue, without the need for complex reports.

At all times, the chatbot respects individually assigned user rights: users only see the information they are authorized to access.

 

Benefits of the Chatbot

  • Intuitive access to complex data: Usable through simple text input, without prior knowledge.
  • Efficient decision-making: Sales and product management instantly receive comparable, up-to-date market and product data.
  • New analysis capabilities: Experts can evaluate data flexibly and dynamically—across product groups, time periods, or processes.
  • Security and transparency: Access is always within the framework of defined permissions.
  • Time savings and improved collaboration: Information no longer needs to be searched for or prepared manually—the chatbot delivers it instantly.
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